MedStar Harbor Hospital

SITUATION

• The existing roofing systems at MedStar Harbor Hospital in Baltimore, Maryland, had exceeded their recommended service life and required full replacement. The approximately 117,000-square-foot project involved installing three distinct roofing systems across 19 roof sections.

• The hospital needed a roofing partner capable of managing a complex replacement while accommodating continuous patient care, emergency services, and daily facility operations.

CHALLENGES

• The hospital’s 24/7 operations required careful scheduling across multiple roof sections to minimize disruption to patients, staff, and emergency services. Limited material storage space and difficult access to certain work areas added logistical challenges.

• Construction activities also required attention to noise, debris removal, and odors near the hospital’s ventilation systems. Careful planning and dedicated project management were essential to coordinate these activities around an occupied healthcare environment.

• A demanding completion schedule required efficient production without compromising workmanship or site safety. The team needed to maintain progress across different roofing systems while remaining responsive to hospital operations.

SOLUTIONS AND RESULTS

• PAX Services Group applied its experience with occupied healthcare facilities to plan and coordinate the replacement. Cranes supported debris removal from areas with limited access, and non-odorous materials were selected to limit odor concerns associated with the hospital’s ventilation systems.

• Careful sequencing and project management kept work aligned with the hospital’s operational needs and completion schedule. PAX completed the project on schedule, providing durable roofing systems designed to protect the facility and support long-term operational reliability.

• Following the project, MedStar Harbor Hospital selected PAX for additional multi-year contracts. The continued relationship reflects PAX’s commitment to understanding client needs, protecting critical facilities, and earning customers for life.